Support
We're here to help you on your journey.
Contact Us
Have a question, found a bug, or want to share feedback? We'd love to hear from you.
support@oathlyapp.comFrequently Asked Questions
How do I reset my progress?
Access Developer Mode by tapping the "Oathly" title 7 times on the home screen. From there, you can use "Reset All Data" to start fresh.
What happens if I miss a day?
Missing a day is recorded as "Missed" and your streak will reset. But remember—every day is a new opportunity. The app is designed to help you return stronger, not punish you for falling.
How do I restore my premium subscription?
Open the app and navigate to the Paywall screen (tap on any premium feature). At the bottom, tap "Restore Purchases" to restore your subscription.
Is my data backed up?
Your oath data is stored locally on your device. We recommend enabling iCloud backups to preserve your data if you switch phones.
How do I change my reminder times?
Go to Profile → Settings. Toggle on Morning Reminder or Night Reminder, then tap the time to open the picker and choose your preferred time.
What are Ember Shards?
Ember Shards are a cosmetic currency earned from Daily Forge Chests. Use them in the Forge Vault to unlock different visual styles for your Rank card.
Response Time
We typically respond to support requests within 24-48 hours. Thank you for your patience.